January 10, 2026
This Public Offer is an offer made by the Contractor (Svetlana Manakova OÜ, Estonia, for EU/EEA payments and services; or Individual Entrepreneur Svetlana Manakova, Georgia, for other regions) to conclude an agreement on the terms set forth below with any person interested in receiving services (hereinafter referred to as the User) for taking online courses, subscribing to the Telegram Community, or purchasing an Ancestry Research Session. The provision of information within the online course program is carried out in accordance with applicable legislation (not subject to licensing and constitutes services in the field of preschool and additional education for children and adults).
Acceptance of this public offer is understood as the performance of registration actions on the website radiomanakova.net (hereinafter the Site), the completion of a subscription to the Telegram Community, the purchase of an Ancestry Research Session, or the making of a payment for the Services, during which the User explicitly provides their personal data or such data is transferred automatically from third-party services.
Agreement for the provision of online school, Telegram Community, and Research Session services
1. General Provisions
1.1. This Public Offer is an offer made by the Contractor to conclude an agreement on the terms set forth below with any person interested in receiving services (hereinafter referred to as the "User" or "Customer") for taking online courses, subscribing to the Telegram Community, or purchasing an Ancestry Research Session.
1.2. Contracting Entities (The Contractor):
1.4. Acceptance of this offer is understood as:
2. Terms and Definitions
2.1. Course / Master Class — a set of interrelated materials, including audio, video, text, and photo materials, as well as PDF documents, musical notations, and any associated materials published on the Site, intended to be viewed in a specific order.
2.2. Services — learning services provided as consultations, lessons, or video lectures for a fee.
2.3. Software — a web browser (Chrome, Firefox, Safari, etc.) and other software for transfer and processing of information. The Customer is solely responsible for the availability of the Software.
2.4. Telegram Community / Club — a closed subscription-based community ("Камерный клуб") hosted on the Telegram messaging platform, providing recurring access to educational content, live broadcasts, and discussion with other members, for a recurring fee.
2.5. Research Session — a personalized, one-time paid service consisting of a written brief submitted by the Customer, review of the brief by the Contractor, and a subsequent live audio or video session focused on genealogical and historical research, as described on the relevant payment page.
3. Subject of the Agreement
3.1. The subject of this Offer is the provision of paid services to grant access to the content published on the Website, the Telegram Community, and Research Session services.
3.2. Services are provided remotely via the Internet using the Software.
3.3. The content constitutes learning activities that are not subject to licensing, not followed by final examination, and no academic certificates are issued.
3.4. In addition to online courses, the Contractor provides: (a) subscription-based access to the Telegram Community, and (b) individual Research Session services. These services are provided and paid for through third-party payment platforms, including but not limited to Tribute (operated by TRBT Limited, Cyprus) and PayPal, in accordance with the payment methods indicated on the respective payment page. The Customer additionally accepts the terms of use of the relevant third-party payment platform at the time of payment.
4. Terms of Use and Service Provision
4.1. By gaining access, the User warrants:
4.3. Access is granted for personal use only. Any copying, downloading, or distribution to third parties is strictly prohibited.
4.4. The User must ensure that his/her login and password are secure and exclude access of any third parties.
4.5. A Service shall be deemed provided after the Contractor has provided access to the information and implemented the program according to the selected Service. For the Telegram Community, the Service is deemed provided from the moment access to the closed channel and chat is granted. For an Ancestry Research Session, the Service is deemed provided upon completion of the live session described in Section.
5. Rights and Obligations of the Parties
5.1. The Contractor may:
6. Price of Services and Payment Terms
6.1. Payment terms and methods can be found on the Website or on the relevant third-party payment platform (Tribute, PayPal).
6.2. The price of the Service is available on the Website and may be changed at any time. New prices do not apply to already paid Services.
6.3. For courses paid via Stripe: a decision to refund or deny a refund of money shall be made by the Contractor within 3 (three) business days after the respective claim is received from the Customer.
6.4. For courses paid via Stripe: money shall be refunded to the Customer's account used to pay for the learning within 7 (seven) business days after the decision to refund has been made, net of fees charged by payment systems (including Stripe fees) and third-party services.
6.5. Money shall be refunded net of fees charged by payment systems and third-party services.
6.6. For services paid via Tribute: refunds are not provided by default, in accordance with the payment agent's own user agreement. A refund may be considered only in the event of a confirmed technical payment error (e.g., duplicate charge). The Contractor may, at its sole discretion, approve a refund for other reasons upon individual request. Access to the Telegram Community may be revoked without refund in the event of a violation of the Community's published rules, including for any prepaid period.
6.7. For services paid via PayPal: refund requests are reviewed individually by the Contractor within a reasonable timeframe. Disputes may additionally be subject to PayPal's own dispute resolution process.
7. Liability of the Parties
7.1. The Contractor shall not be liable for the Customer's inability to participate in the learning, Telegram Community, or Research Session not attributable to the Contractor.
7.2. The Contractor shall not be liable for any Services failing to meet the Customer's expectations. Negative perception shall not be a reason to consider that the Services are of poor quality.
8. Term and Amendments
8.1. This Offer shall come into effect upon acceptance and will remain in force until the Parties have performed their obligations in full.
8.2. The Contractor reserves the right to deny a Service at any point with a refund of prepaid monies, except for the cost of services actually provided and payment system fees, and except as otherwise specified in Sections 6.6 and 6.7.
8.3. Continuation of the use of the Website, the Telegram Community, or Research Session services after amendments will mean the User's consent to the new revision of the Offer.
9. Use of Personal Data
9.1. The Customer consents to processing of his/her personal data (name, email, phone, Telegram username, and, where applicable, information provided in an Ancestry Research Session brief) by the Contractor.
9.2. Data is processed for performing obligations and sending information/advertisements.
9.3. Consent may be withdrawn by emailing: direct@radiomanakova.com.
10. Contractor’s Details
Merchant of Record & EU/EEA Region:
Svetlana Manakova OÜ
Registry Code: 17 371 657
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tuukri tn 19−202, 10 120, Estonia
E-mail: direct@radiomanakova.com
Other Regions:
Individual Entrepreneur Svetlana Manakova
Identification Number 100 330 704, Georgia
Post address: Georgia, 0108, City Tbilisi, 3 Lesia Ukrainka St.
E-mail: direct@radiomanakova.com
Public Offer and Terms of Use
(Hereinafter referred to as the Agreement)
This Public Offer is an offer made by the Contractor (Svetlana Manakova OÜ, Estonia, for EU/EEA payments and services; or Individual Entrepreneur Svetlana Manakova, Georgia, for other regions) to conclude an agreement on the terms set forth below with any person interested in receiving services (hereinafter referred to as the User) for taking online courses, subscribing to the Telegram Community, or purchasing an Ancestry Research Session. The provision of information within the online course program is carried out in accordance with applicable legislation (not subject to licensing and constitutes services in the field of preschool and additional education for children and adults).
Acceptance of this public offer is understood as the performance of registration actions on the website radiomanakova.net (hereinafter the Site), the completion of a subscription to the Telegram Community, the purchase of an Ancestry Research Session, or the making of a payment for the Services, during which the User explicitly provides their personal data or such data is transferred automatically from third-party services.
Agreement for the provision of online school, Telegram Community, and Research Session services
1. General Provisions
1.1. This Public Offer is an offer made by the Contractor to conclude an agreement on the terms set forth below with any person interested in receiving services (hereinafter referred to as the "User" or "Customer") for taking online courses, subscribing to the Telegram Community, or purchasing an Ancestry Research Session.
1.2. Contracting Entities (The Contractor):
- For all payments and users in the EU/EEA Region: The services are provided and payments are processed by Svetlana Manakova OÜ (Registry Code: 17 371 657, Harju maakond, Tallinn, Kesklinna linnaosa, Tuukri tn 19−202, 10 120, Estonia).
- For users in other regions, including payments for the Telegram Community Subscription and Research Session services described in Section 3.4: Individual Entrepreneur Svetlana Manakova (Identification Number 100 330 704, Georgia, 0108, City Tbilisi, 3 Lesia Ukrainka St.) provides the services and processes the related payments.
1.4. Acceptance of this offer is understood as:
- Performing registration actions on the website https://radiomanakova.net/ (the "Site");
- Subscribing to the Telegram Community through the designated payment platform;
- Purchasing an Ancestry Research Session through the designated payment platform;
- Or the moment the Customer's money is credited to the Contractor's account.
2. Terms and Definitions
2.1. Course / Master Class — a set of interrelated materials, including audio, video, text, and photo materials, as well as PDF documents, musical notations, and any associated materials published on the Site, intended to be viewed in a specific order.
2.2. Services — learning services provided as consultations, lessons, or video lectures for a fee.
2.3. Software — a web browser (Chrome, Firefox, Safari, etc.) and other software for transfer and processing of information. The Customer is solely responsible for the availability of the Software.
2.4. Telegram Community / Club — a closed subscription-based community ("Камерный клуб") hosted on the Telegram messaging platform, providing recurring access to educational content, live broadcasts, and discussion with other members, for a recurring fee.
2.5. Research Session — a personalized, one-time paid service consisting of a written brief submitted by the Customer, review of the brief by the Contractor, and a subsequent live audio or video session focused on genealogical and historical research, as described on the relevant payment page.
3. Subject of the Agreement
3.1. The subject of this Offer is the provision of paid services to grant access to the content published on the Website, the Telegram Community, and Research Session services.
3.2. Services are provided remotely via the Internet using the Software.
3.3. The content constitutes learning activities that are not subject to licensing, not followed by final examination, and no academic certificates are issued.
3.4. In addition to online courses, the Contractor provides: (a) subscription-based access to the Telegram Community, and (b) individual Research Session services. These services are provided and paid for through third-party payment platforms, including but not limited to Tribute (operated by TRBT Limited, Cyprus) and PayPal, in accordance with the payment methods indicated on the respective payment page. The Customer additionally accepts the terms of use of the relevant third-party payment platform at the time of payment.
4. Terms of Use and Service Provision
4.1. By gaining access, the User warrants:
- Personal data provided is accurate and relevant.
- He/she is of legal age and has full capacity to act.
4.3. Access is granted for personal use only. Any copying, downloading, or distribution to third parties is strictly prohibited.
4.4. The User must ensure that his/her login and password are secure and exclude access of any third parties.
4.5. A Service shall be deemed provided after the Contractor has provided access to the information and implemented the program according to the selected Service. For the Telegram Community, the Service is deemed provided from the moment access to the closed channel and chat is granted. For an Ancestry Research Session, the Service is deemed provided upon completion of the live session described in Section.
5. Rights and Obligations of the Parties
5.1. The Contractor may:
- Obtain necessary information from the Customer.
- Amend this Agreement or Site content without additional notice (amendments take effect one day after publication).
- Suspend the website for routine maintenance.
- Publish materials and feedback created by the User without restrictions or compensation.
- Provide services of proper quality and inform the Customer about rules and requirements.
- Grant access to paid courses by opening access to videos.
- Grant access to the Telegram Community and Research Session services in accordance with Section 4.5.
- Have a PC/smartphone with Internet access and necessary Software.
- Comply with the learning schedule and recommendations.
- Comply with the rules of the Telegram Community, where applicable.
- Strictly NOT distribute (disclose, copy, transfer, or resell) the materials for commercial or non-commercial purposes.
6. Price of Services and Payment Terms
6.1. Payment terms and methods can be found on the Website or on the relevant third-party payment platform (Tribute, PayPal).
6.2. The price of the Service is available on the Website and may be changed at any time. New prices do not apply to already paid Services.
6.3. For courses paid via Stripe: a decision to refund or deny a refund of money shall be made by the Contractor within 3 (three) business days after the respective claim is received from the Customer.
6.4. For courses paid via Stripe: money shall be refunded to the Customer's account used to pay for the learning within 7 (seven) business days after the decision to refund has been made, net of fees charged by payment systems (including Stripe fees) and third-party services.
6.5. Money shall be refunded net of fees charged by payment systems and third-party services.
6.6. For services paid via Tribute: refunds are not provided by default, in accordance with the payment agent's own user agreement. A refund may be considered only in the event of a confirmed technical payment error (e.g., duplicate charge). The Contractor may, at its sole discretion, approve a refund for other reasons upon individual request. Access to the Telegram Community may be revoked without refund in the event of a violation of the Community's published rules, including for any prepaid period.
6.7. For services paid via PayPal: refund requests are reviewed individually by the Contractor within a reasonable timeframe. Disputes may additionally be subject to PayPal's own dispute resolution process.
7. Liability of the Parties
7.1. The Contractor shall not be liable for the Customer's inability to participate in the learning, Telegram Community, or Research Session not attributable to the Contractor.
7.2. The Contractor shall not be liable for any Services failing to meet the Customer's expectations. Negative perception shall not be a reason to consider that the Services are of poor quality.
8. Term and Amendments
8.1. This Offer shall come into effect upon acceptance and will remain in force until the Parties have performed their obligations in full.
8.2. The Contractor reserves the right to deny a Service at any point with a refund of prepaid monies, except for the cost of services actually provided and payment system fees, and except as otherwise specified in Sections 6.6 and 6.7.
8.3. Continuation of the use of the Website, the Telegram Community, or Research Session services after amendments will mean the User's consent to the new revision of the Offer.
9. Use of Personal Data
9.1. The Customer consents to processing of his/her personal data (name, email, phone, Telegram username, and, where applicable, information provided in an Ancestry Research Session brief) by the Contractor.
9.2. Data is processed for performing obligations and sending information/advertisements.
9.3. Consent may be withdrawn by emailing: direct@radiomanakova.com.
10. Contractor’s Details
Merchant of Record & EU/EEA Region:
Svetlana Manakova OÜ
Registry Code: 17 371 657
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tuukri tn 19−202, 10 120, Estonia
E-mail: direct@radiomanakova.com
Other Regions:
Individual Entrepreneur Svetlana Manakova
Identification Number 100 330 704, Georgia
Post address: Georgia, 0108, City Tbilisi, 3 Lesia Ukrainka St.
E-mail: direct@radiomanakova.com